Spatial Perspective on Location Factors of Telecenter as Determinant for the Sustainability

A Requirement of Geospatial Mapping

Authors

  • Abdul Manaf Bohari Dr
  • Cheng Wi Hin
  • Nurwahida Fuad

DOI:

https://doi.org/10.22399/ijcesen.3951

Keywords:

spatial, Geospatial, Telecenter, Seberang Perai Tengah

Abstract

A spatial perspective is crucial for Telecenter sustainability, as location factors directly influence their sustainability as reflects directly on effectiveness, usage, and long-term viability by determining accessibility for the community and aligning with socio-economy contexts. Key factors for Telecenter sustainability include location related factors, supported by infrastructure and info structure, and the presence of supportive environments, such as commercial complexes, banks, services agencies and so on. This paper aims for develop a conceptual model of spatial location that integrates geographic information systems with survey data that can help identify location of Telecenter users. The visualization of location related factors, with infrastructure and info structure, and supportive environments, at location is important to further analysis, especially the sustainability issues as faced by Telecenter. Suggestion and recommendation will be made for lightening the future prospect of Telecenter.

References

[1] Sakeena, A., & Mohideen, M.A., (2025). Assessing telecentres as a strategy for bridging the digital divide in rural communities of developing countries: A narrative review. Journal of the University Librarians Association of Sri Lanka, 28(2), pg. 117-156, DOI: https://doi.org/10.4038/jula.v28i2.8113

[2] Muñoz, J. A., & Cardona Valencia, D. (2023). Trends and challenges of digital divide and digital inclusion: A bibliometric analysis. Journal of Information Science, 1-18. https://doi.org/10.1177/01655515221148366

[3] Noor, M. M. (2021). A Sustainable Rural Telecentre Concept on Sustainability Pillars. Journal of Sustainable Development, 14(6), 42. https://doi.org/10.5539/jsd.v14n6p42

[4] Helsper, E. J., & Reisdorf, B. C. (2017). The emergence of a “digital underclass” in Great Britain and Sweden: Changing reasons for digital exclusion. New Media and Society, 19(8), 1253–1270. https://doi.org/10.1177/1461444816634676

[5] Gurstein, M. (2000). Community Informatics: enabling communities with communication technologies. Hershey, PA: Idea Group Publishing. https://doi.org/10.4018/978-1-878289-69-8

[6] Furuholt, B., & Sæbø, Ø. (2018). The role telecentres play in providing e‐government services in rural areas: A longitudinal study of Internet access and e‐government services in Tanzania. The Electronic Journal of Information Systems in Developing Countries, 84(1). https://doi.org/10.1002/isd2.12006

[7] Proenza, F. J., Bastidas-Buch, R., & Montero, G. (2001). Telecentres for Socioeconomic and Rural Development in Latin America and the Caribbean: Investment Opportunities and Design Recommendations, with special reference to Central America. Washington D.C.: Inter-American Development Bank.

[8] Ariyabandu (2009). Role of Telecentres as Knowledge Networks: Successes and Challenges. ESCAP Technical Paper. Bangkok: Information and Communications Technology and Disaster Risk Reduction Division.

[9] Marhaini, M.N. (2021). A Sustainable Rural Telecentre Concept on Sustainability Pillars. Journal of Sustainable Development, 14(6), pg 42-53.

[10] Nor Fariza, Norizan & Jalaluddin, 2012). Telecenters as Training Centers of e-learning for the Marginalized Community: The Malaysian Experience. WSEAS TRANSACTIONS on INFORMATION SCIENCE and APPLICATIONS. 5(9), May 2012, 147-157.

[11] Proenza, F., Bastidas-Buch, R., & Montero, G. (2002) Telecenters for Socioeconomic and Rural Development in Latin America and the Caribbean. Inter-American Development Bank. 17. 2002. Retrieved from http://www.iadb.org/sds/itdev/telecenters/exsum.pdf

[12] APDIP. (2012). Official Portal Asia Pacific Development Information Programme. Bangkok: UNDP. Retrieved from http://www.apdip.net/projects/dig-rev/info/

[13] Colle, R. (2000). Communication Shops and Telecenters in Developing Nations, in Gurstein, M. (ed), Community Informatics: Enabling Communities with Information and Communications Technologies, Idea Group Press, Hershey, PA.

[14] Harris, R. (2007). Telecentre Sustainability- Financing ICTs for the poor, APDIP e-Note 15 / 2007. [Online]Available: http://www.apdip.net/apdipenote/15.pdf

[15] Roman, R. & Colle, R.D. (2002). Themes and issues in telecentre sustainability. development informatics, Working Paper Series (Paper No. 10). Institute for Development Policy and Management, University of Manchester, Precinct Centre, Manchester, United Kingdom.

[16] Rao, S.S. (2008). Social development in Indian rural communities: Adoption of telecentres. International Journal of Information Management, 28, 474–482.

[17] Norizan, A.R. (2009). Empowering the rural communities via the telecentres. European Journal of Social Sciences, 9(3), 425-432.

[18] Environmental System Research Institute (ESRI) (2004). ArcView business analyst: The value added. An ESRI White Paper June 2002. California: ESRI.

[19] Frank, A.U. (2010). Reviewing geoinformation in the light of recent economic theory. GeoValue Workshop 2010. September 30 - October 2, 2010, Hamburg, Germany.

[20] Walker & Etzel (1981). Retailing Today. New York: Harcourt Brace Jovanovich

[21] Okeke, A.U. (2004). The influence of shopping variables on retail store patronage by female lectures in tertiary institutions in enugu state. The department of vocational teacher education, university of nigeria, Nsukka

[22] Sumathi, S., & Sivanandam, S.N. (2006). Data mining in customer value and customer relationship management. Studies in Computational Intelligence (SCI), 29, 321 - 386. (2006).

[23] James, D.L., Walker, B.J., & Etzel, M.J. (1981) Retailing today. (Harcourt Brace Jovanovich, Inc., New York., pp. 21-35.

[24] McCarthy, E.J., & Perreault, W.D. (1991). Essentials of marketing. Jerome McCarthy and Associates, Inc. New York,. pp 87 – 102.

[25] Ghosh & McLafferty (1987). Location Strategies for Retail and Service Firms. Lexington, MA: Lexington Books.

[26] Assael, H. (1990).Marketing Principles and Strategy. New York: The Dryden Press.

[27] Suárez, R.V., Santos, D.R.P., Dorta P.G., & Rodrígue, M.D. (2011). A multi-criteria GIS based procedure to solve a network competitive location problem. Applied Geography, 31, 282-291.

[28] Somprakij, C., & Jungthirapanich, C. (2005). Ratification of retail location factors: A case study of shopping centers in Bangkok. Proceedings of Engineering Management Conference 2005 (IEEE International). Sept. 11-13, 2005, 1, 241 – 245.

[29] Bossler, J. (2002). Manual of Geospatial Science and Technology. London: Taylor and Francis.

[30] Zhao, L. (2000). Integrating rank correlation techniques with GIS for marketing analysis. Geo Computation 2000 Sydney. School of Geography, The University of New South Wales.

[31] GITA. (2005). Business case development and return on investment methodology. In. A Practitioner’s Guide to Business Case Development and Return on Investment Methodology for Geospatial Information Technology. Aurora: GITA Research Division.

[32] Environmental System Research Institute (ESRI). GIS for retail business. GIS Best Practice (Febuary 2007). (ESRI, California, 2007), pp. 1-3.

[33] Douglas, B. (2008). Achieving business success with GIS. Singapore: John Wiley & Sons.

[34] Annual Report, PTD SPT (2010). Pejabat Tanah dan Daerah Seberang Perai Tengah, Pulau Pinang.

[35] Verdegem, P., & Verleye, G. (2009). User-centered E-Government in practice: A comprehensive model for measuring user satisfaction. Government Information Quarterly, 26(3), 487–497. https://doi.org/10.1016/j.giq.2009.03.005

[36] Attwood, H., Diga, K., Braathen, E., & May, J. (2013). Telecentre functionality in South Africa: Re-enabling the community ICT access environment. The Journal of Community Informatics, 9(4). http://ci-journal.net/index.php/ciej/article/view/970/1060.

[37] Mishra, G., & Shah, R., (2023). Prioritising sustainability factors for public-private partnership (PPP)-based mature telecentres using the ‘Akshaya’ project as a case. Australasian Journal of Information Systems, 27, pp. 1-16.

[38] Oestmann, S., & Dymond, A. C. (2001). Telecentres- Experiences, lessons and trends. In C. Latchem & D. Walker (Eds.), Telecentres: Case studies and key issues (pp. 1–16). The Commonwealth of Learning. Vancouver, Canada.

[39] Hudson, H. (2001). Telecentre Evaluation: Issues and Strategies. In C. Latchem and D. Walker, (eds.), Telecentres: Case Studies and Key Issues (pp. 169-181). Commonwealth of Learning, Vancouver, Canada.

Downloads

Published

2025-10-09

How to Cite

Abdul Manaf Bohari, Cheng Wi Hin, & Nurwahida Fuad. (2025). Spatial Perspective on Location Factors of Telecenter as Determinant for the Sustainability: A Requirement of Geospatial Mapping . International Journal of Computational and Experimental Science and Engineering, 11(4). https://doi.org/10.22399/ijcesen.3951

Issue

Section

Research Article