The Factors Affecting Online Purchase Intention in E-Commerce Industry in China
DOI:
https://doi.org/10.22399/ijcesen.3735Keywords:
Chinese e-commerce, Internet penetration, Social impact, Perceived usefulness, Technology Acceptance Model, Theory of Planned BehaviourAbstract
The Chinese e-commerce sector has shown amazing growth throughout the past 10 years. The fast development of technology, the growing internet penetration, and customers' changing way of life help to explain this success. The main engine of this growth has been changes in consumer behaviour. Businesses must have a strong awareness of the elements influencing the intention to make a purchase online if they are to keep a competitive edge in a constantly changing surroundings. The aim of this study is to pinpoint and evaluate the main factors influencing the degree of intention of Chinese consumers towards online purchase of accessible products. The investigation was carried out in this direction. Among the elements under investigation in this study are perceived ease of use, perceived usefulness, confidence in online platforms, product quality, perceived pricing, website design, customer service, social impact, and so on. One looks at other factors as well, societal impact. This work is grounded in several theoretical models, including trust-based models, the Theory of Planned Behaviour (TPB), and the Technology Acceptance Model (TAM). Furthermore considered in the study are cultural elements in addition to demographic factors including age, gender, economic level, and degree of education. These elements used together help to lessen the consequences of the specific issues under investigation.
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