The Impact of Brand Ambassadors on Consumer Purchase Intentions
DOI:
https://doi.org/10.22399/ijcesen.3750Keywords:
Return on Investment, Brand Ambassador, Purchasing Choices, Credibility, ReputationAbstract
The competitive character of today's marketing climate forces businesses to always seek for creative and better ideas to affect the behaviour and purchasing choices of their clients. Brand champions are those people who are well-known for effectively presenting and marketing a company to the general public. Often well-known, powerful, or notable personalities are these people. This research aims to find out how brand champions affect consumers' probability of making a purchase. The study focuses on important factors such the ambassador's appeal, credibility, knowledge, reputation, and consistency with regard to the corporate brand. The aim of this study is to find how the above described traits affect customers' opinions of the brand as well as their buy possibility. Structured questionnaires were given to a cross-sectional sample of consumers representative of all various kinds of families and backgrounds to gather data for this quantitative study. The existence of an efficient brand ambassador may show a statistically significant positive link with the inclination of the client to make a purchase. Having a personal connection to the ambassador or seeing the endorsement as sincere and in keeping with their own personal criteria raises the likelihood that consumers would evaluate and finally purchase products. Furthermore, the research shows that, especially with younger customers, the visibility and engagement of the ambassador on social media are rather vital for increasing their impact. For those in responsibility of brand management and marketing, these results have significant consequences. The findings show that choosing the suitable brand representatives and using them strategically might perhaps raise sales, confidence, and appeal. The report offers suggestions for ideal practices on the deployment of brand advocates into marketing initiatives. These suggestions aim to strengthen client connections and improve competitive posture.
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